In order to process your booking, First Festival Travel need to collect certain personal details from you. These details will usually include the names and addresses of party members, credit/debit or other payment details and special requirements such as those relating to any disability or medical condition that may affect the holiday arrangements. We take full responsibility for ensuring that proper security measures are in place to protect your information.
We do not store credit card details nor do we share customer details with any 3rd parties
We must pass some information on to the relevant suppliers of your travel arrangements (airlines, hotels, transport companies etc.). Such suppliers may be outside continental Europe if your holiday is to take place or involve suppliers outside these countries. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.
Except where expressly permitted by the Data Protection Act 1998, First Festival Travel will only deal with the personal details you give to us as set out above unless you agree otherwise. We may make contact with you or members of your holiday party by post, e-mail, or telephone for the purposes set out. We will also use your information to inform you of offers in the future or to send you brochures. If you do not wish to receive such approaches in the future then please let us know as soon as possible by telephone, letter or e-mail us at firstname.lastname@example.org. If we do contact you by e-mail about our new brochures or special offers, you will also be able to unsubscribe yourself from our database at this time. on the go will assume that you do not object to being communicated with unless you have previously opted out or contacted us. We have the appropriate security measures in place to protect your confidential information .
You are entitled to a copy of your information held by us. If you would like to see this please contact us.'